Why records help
Ohio’s standard of care (Administrative Code 4731-32-03) asks your physician to review your history, prior treatments and current medicines. If another licensed physician diagnosed your condition, your physician can confirm it using copies of your records or a detailed summary, and must keep copies of what they relied on.
What to bring
- A visit note, letter or report that names your diagnosis
- Test or imaging results related to your condition
- A list of treatments you’ve tried and current medicines
Photos or PDFs from your patient portal are fine.
How to get copies
You have the right to see and get copies of your medical records from your doctors and health plans. Ask your doctor’s office or use its patient portal. A provider can charge reasonable copying or mailing costs, but can’t charge for searching for your records, and can’t refuse because you owe a bill.
No records?
You can still book. Your physician will take your history, examine you and decide whether you have a qualifying condition. They may ask for records before deciding. If you don’t qualify, we refund your fee in full.